![]() The following guide will tell you how to cancel an active subscription from your IPVanish account. If after using the VPN for a week ( how to sign up & install IPVanish VPN), you realize it is not a good fit for you, don’t just throw away your money – take advantage of the money-back guarantee policy. Moreover, there are absolutely no limitations during this period. At the same time, a full week is more than enough to check whether you like the VPN or not. Moreover, the MBG ( Money-Back Guarantee) only lasts for seven days, which means you won’t get a refund after that. Note though, that unlike most rivaling Virtual Private Networks, IPVanish doesn’t offer a free trial (but you can get 72% discount). However, if for some reason after purchasing IPVanish VPN you have decided you don’t really need it, you can easily cancel IPVanish subscription and request a refund on the official website. ![]() It is always best to contact us first and we will make every effort to resolve your issue.These days, VPNs are quite affordable, and IPVanish is among the best VPN providers that offer a good value for money. Once a dispute has been issued, you may or may not be issued a refund from your financial institution or PayPal depending on the outcome of the dispute. ![]() Please be aware that if you issue a charge dispute to your financial institution or PayPal, we will no longer be able to process a refund for you on that account. Please contact our support team first to allow for any and all refunds to be issued as quickly as possible. However, if the situation is caused by another service external to us and is outside of our control, we will not issue a refund. If your service is not working and the problem is caused by us, we will, of course, evaluate the situation on a case-by-case basis. What if I am beyond the first 30 days and something stops working? It is their job and your right to have them handle the situation. You will need to contact your financial institution to report the issue. What if I did not authorize the creation of this account? If you signed up for a yearly or 2-year plan (Monthly plans not eligible) on our website, you can automatically have a refund processed by logging into our website and completing the cancellation within the first 30 days of your subscription. I just signed up, but I decided against it. ![]() All eligible refunds will be processed within 7 business days. Please see the section called “REFUND POLICY” in our Terms of Service for more details. Likewise, any account created through the Google Play store must be canceled within the first 7 days of your trial on your Android device or must be canceled by Google. For accounts created on iOS or Android mobile devices through our mobile app, we offer a 7-day free trial (Accounts created through our iOS app must be canceled within the first 6 days of your iOS trial or be refunded by Apple - We don't have any control over these accounts). You can get a refund on your purchase (Yearly and 2-year plans only) if you have chosen to cancel within the first 30 days of service. IPVanish Subscription renewals are not eligible for refunds. For full details regarding refunds, please continue reading. For more information, check IPVanish's Terms of Service. Refunds will not be given for problems with the VPN that are beyond our control. If an account was created without your authorization, your financial institution should be contacted. Refunds are also available for 7-day free-trial accounts created through the IPVanish mobile apps within the first 6 days of your trial (You must cancel through Google or Apple). IPVanish offers refunds for yearly and 2-year plans within the first 30 days of service, but no refunds will be given for monthly plans.
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